Telesales Consultant

At ACM our people are at the heart of everything we do. Our business may be diverse but we are united when it comes to our vision and values.

We are looking for driven telephone sales people with outstanding relationship building skills to join our friendly team. You will love speaking to both new and existing customers, identifying growth opportunities and assisting our valued customers with getting the best possible results from their advertising campaigns. This is a fantastic opportunity to grow your career in sales and media and have a heap of fun along the way with a great team.

This is an office based role at the front counter of the Launceston Examiner where no two days are the same. You will be responsible for greeting and assisting customers at the front counter, accepting inbound calls and preparing the resulting advertisements, as well as outbound calling to existing and lapsed customers. This role will also include

• Meeting customer’s advertising needs across our extensive portfolio of print and digital programs
• Upselling and cross selling our various solutions to existing and new customers
• Developing strong relationships and providing appropriate support that will continue to delight our valued customers and grow ACMs revenue
• An onboarding program to give you the tools to succeed and exceed expectations

Passion sells and is contagious, we want you to bring your passion for sales and customer service. The successful candidate will also have

• The ability to follow an effective sales process and maximise cross selling opportunities across both our print and digital portfolios
• A results-driven attitude with an ability to work well in a team
• Excellent verbal and written communication and strong computer literacy
• Highly organised with an ability to juggle multiple priorities simultaneously

Why you should join ACM

ACM’s purpose is driven by our passion for keeping our communities strong, informed and connected. We truly value independence and encourage you to achieve your best work in an environment that allows your authenticity to shine and supports your development in your media career.

Our employees also enjoy the following benefits:

• Hybrid working
• Lifestyle discounts – Flare benefits, digital subscriptions, novated leasing and more
• Competitive Parental Leave Program – Our permanent employees with at least 12 months of continuous service are eligible for 16 weeks company paid parental leave
• Financial Study Assistance – We will support you to explore further qualifications and can support work-related tertiary qualifications and courses
• Make a Difference – We pride ourselves on making a difference for our audiences, communities and achieving results for our advertising partner. We offer all permanent staff up to three days of paid volunteer leave per year in order to volunteer with registered charitable groups and not-for-profit organisations.
• Discounted health insurance and EAP through our corporate partnerships.

Next Steps

Please press the APPLY button – we can’t wait to hear from you!

We advocate Diversity and Inclusion

ACM embraces all aspects of diversity and inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Candidates from all backgrounds will receive equal consideration for the opportunity for which they apply.

Disability Accommodation

For individuals who need assistance at any point in the application and interview process please contact the ACM Jobs team via email – [email protected]